Visitor Assistants (Casual)

Casual (zero hours)

Flexible hours: including days, weekends, Bank Holidays, evenings and events
£12.21ph (£23,802.64 FTE)

Firstsite is the East of England’s contemporary visual arts organisation where you can experience the most exciting developments in contemporary art, and explore the rich artistic legacy cultivated by the East of England’s unique landscape and character.

We are looking to appoint casual Visitor Assistants to our team. Visitor Assistants are the first point of contact for visitors to the galleries – the friendly face of Firstsite. They welcome visitors, respond to their enquiries and engage with them to complete surveys and make donations.

They create a pleasant atmosphere for visitors, combining knowledge of contemporary art with the skills and enthusiasm needed to communicate ideas effectively to our audiences, providing visitors with assistance, offering direction and information.

Part of a close-knit team, the Visitor Assistants support the Duty Managers with all daily duties of operating Firstsite, including open and closing of the galleries and building. They will also help out if required to ensure that the events and other offerings are carried out smoothly. Reliability is key for this role, to ensure Firstsite functions efficiently.

Please see the Job Description for more information.

Please Note:  Where we are advertising for Casual Workers you should be aware that this is not the same work arrangement as for contracted employees.  There are no set roles or hours/days of work.  Shifts may be offered to you on an “ad hoc” basis, as and when there is a requirement for work to be done.  You are free to accept or decline such offers of work.  You are not guaranteed any or a minimum level of work and we are under no obligation to offer you further or particular periods of work.

Firstsite’s commitment to inclusion   

We pride ourselves on being a place where your individuality is valued; you can be yourself and still achieve your potential. We believe that your individuality helps us to deliver the best results to our objectives. Diversity of background, experience, perspective, are all important to us. Firstsite is proud to be an inclusive employer and we seek to attract and retain the best people from the widest possible talent pool.  We are a Disability Confident Committed employer.

We are committed to ensuring that all candidates are treated fairly throughout the recruitment process. We aim to offer an interview to disabled people who meet the minimum requirements of the role and we look to anticipate and provide reasonable adjustments, as required.

Applying with a disability

Firstsite is proud to be an inclusive employer and we seek to attract and retain the best people from the widest possible talent pool.  We are a Disability Confident Committed employer. We are committed to ensuring that all candidates are treated fairly throughout the recruitment process. We aim to offer an interview to disabled people who meet the minimum requirements of the role and we look to anticipate and provide reasonable adjustments, as required.

How to apply for this role

Please send your CV and a brief covering letter that states how your experience and skills match the criteria listed in the Job Description.

Please send your application to [email protected], together with a completed Equality, Diversity and Inclusion Monitoring Form.

Deadline for applications:           3pm – Fri 18 Apr 2025

Interviews will take place:           During w/c 29/30 Apr 2025

Potential start date:                     Immediate