Duty Manager

COLCHESTER, ESSEX

PERMANENT/PART TIME (Contracted) – 18 HPW – Two Week Rota (flexibility to cover absence/holidays: including days, weekends, Bank Holidays and evenings)

£12,403.42 pa (£25,840.46 FTE)

CASUAL (zero hours):  £13.25ph

Week 1 (18hpw):

Thu/Fri/Sat; 5:00pm – 11:00pm (6hrs) 

Week 2 (18hpw):

Thu/Fri/Sat; 8:00am – 2:00pm (6hrs) 

NOTE:  Previous applicants need not apply.  We reserve the right to close this recruitment early

The successful Duty Manager will be part of a team of three who are responsible for the smooth running of Firstsite’s day to day public facing operations, including those relating to exhibitions, cinema screenings and events.  They will also support the Events & Operations Manager with the facilities work required to keep the building functional. They will support the development of the Front of House and Visitor Assistants. The role requires a genuine commitment to customer care and service excellence, working with and serving visitors and clients from diverse backgrounds.

This role includes a significant amount of manual handling and facilities tasks, IT work, visitor interaction, troubleshooting and financial accountability. The successful candidate will also need to have good teamwork skills to interact across the whole organisation.

Please read Job Description below carefully for more information.

PLEASE NOTE:  Where we are advertising for Casual Workers you should be aware that this is not the same work arrangement as for contracted employees.  There are no set roles or hours/days of work.  Shifts may be offered to you on an “ad hoc” basis, as and when there is a requirement for work to be done.  You are free to accept or decline such offers of work.  You are not guaranteed any or a minimum level of work and we are under no obligation to offer you further or particular periods of work.

Firstsite’s commitment to inclusion

We pride ourselves on being a place where your individuality is valued; you can be yourself and still achieve your potential. We believe that your individuality helps us to deliver the best results to our objectives. Diversity of background, experience, perspective, are all important to us.  Firstsite is proud to be an inclusive employer and we seek to attract and retain the best people from the widest possible talent pool. 

We are a Disability Confident Employer. We are committed to ensuring that all candidates are treated fairly throughout the recruitment process. We aim to offer an interview to disabled people who meet the minimum requirements of the role and we look to anticipate and provide reasonable adjustments, as required.

How to apply for this role

Please send your CV and a brief covering letter that states how your experience and skills match the criteria listed in the Job Description.  Please send your application to [email protected], together with a completed Equity & Diversity Monitoring Form.

Deadline for applications: 3pm – 12 December 2024

Interviews will take place during: as CVs are received and w/c 16 December 2024

Potential start date: Immediate