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Making your visit safe

In response to feedback from our visitors and our team, along with the latest official advice, we have a number of measures in place to provide a safe and enjoyable experience for everyone. We also offer free testing to all our staff.

Please note that in line with Government announcements, these guidelines may be subject to change at any point.

Please scroll down to find out more about our new way of visiting, and what to expect when you arrive.

We ask that you help everyone to enjoy their visit safely by following the guidance below.

If you are feeling unwell, please stay at home.


Good To Go England logo

We meet the Good To Go Industry Standard. Find out more


Arriving at Firstsite

There is no need to book, however our team carefully monitor the number of visitors in the building. At busier times you may be asked to queue. Please ask a member of our team for a seat if you are unable to stand for prolonged periods.

Please wear a face covering, if you are able to.

Inside our building

We closely monitor visitor numbers and clean exhibition spaces daily.

Please support us and other visitors by maintaining a distance of at least 1 metre from those outside of your bubble, and observe any signage.

Hand sanitising stations are provided throughout the building.

Toilets

Our toilets are cleaned and monitored throughout the day.

Shop & Welcome Desk

Perspex screens are in place at the shop till and our Welcome desk to protect you and our team.

Credit or debit card payments are preferred, using contactless payment where possible. If you do not have a contactless payment card, the card machine will be cleaned after use.

Hand sanitiser is available to use at the Welcome Desk and upon entry to the Shop.

Café

Enjoy our outdoor balcony, or relax inside in our light and airy restaurant.

We would be very grateful if you could support us and other visitors by also wearing a face covering when you aren’t seated at your table, if you are able to.

Credit or debit card payments are preferred, using contactless payment where possible. If you do not have a contactless payment card, the card machine will be cleaned after use.

Cinema

The majority of our screenings have a seating plan which allows for social distancing between bubbles, with our cinema operating at a reduced capacity. Some cinema screenings do not have social distancing in place – these are highlighted in the description of the screening on our webpages.

The cleanliness of the Cinema is continuously monitored

Please wear a face covering, if you can, when in our cinema.

 

Holiday Fun

Please tap the button below to find out more about how we are providing both a safe and fun experience for families.

About Holiday Fun

Venue Hire

Our hire spaces are cleaned between each booking. Anyone attending a third party event will be required to follow our hire spaces guidelines.

To find out more about venue hire guidelines or if you have a question about your upcoming booking, please contact us by tapping the button below, or call 01206 713 700.

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Welcome area at Firstsite. 'Big Hello' (2018) Peter Liversidge. Photo by Jayne Lloyd.

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