Making your visit safe

In response to feedback from our visitors and our team, along with the latest official advice, we have a number of measures in place to provide a safe and enjoyable experience for everyone. We also offer free testing to all our staff.

Please note that in line with Government announcements, these guidelines may be subject to change at any point.

Please scroll down to find out more about our new way of visiting, and what to expect when you arrive.

We ask that you help everyone to enjoy their visit safely by following the guidance below.

If you are feeling unwell, please stay at home.

Good To Go England logo

We meet the Good To Go Industry Standard. Find out more

Arriving at Firstsite

There is no need to book, however our team carefully monitor the number of visitors in the building. Our welcome desk has Perspex screens in place.


Inside our building

We clean exhibition spaces daily.

Hand sanitising stations are provided throughout the building.


Our toilets are cleaned and monitored throughout the day.

Shop & Welcome Desk

Perspex screens are in place at the shop till and our Welcome desk to protect you and our team.

Hand sanitiser is available to use at the Welcome Desk and upon entry to the Shop.


Enjoy our outdoor balcony, or relax inside in our light and airy restaurant.


Where possible we offer socially distanced screenings of popular films, these are highlighted in the description of the screening on our webpages.

The cleanliness of the Cinema is continuously monitored



Holiday Fun

Please tap the button below to find out more about how we are providing both a safe and fun experience for families.

About Holiday Fun

Venue Hire

Our hire spaces are cleaned between each booking. Anyone attending a third party event will be required to follow our hire spaces guidelines.

To find out more about venue hire guidelines or if you have a question about your upcoming booking, please contact us by tapping the button below, or call 01206 713 700.

Email us
Welcome area at Firstsite. 'Big Hello' (2018) Peter Liversidge. Photo by Jayne Lloyd.

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